What is Vivaia Cash Code?

Shopping online has become incredibly commonplace. And with more purchases comes the inevitable need to make returns. Typically, customers receive cash refunds back to their payment method. However, the ecommerce store VIVAIA is offering something different – store credit codes dubbed Vivaia Cash Codes. In this blog post, I will overview some frequently asked questions about this alternative return policy.

What is Vivaia Cash Code?

The Vivaia Cash Code is a store credit system provided by the online retailer VIVAIA. Instead of cash refunds for returned items, customers can opt to receive a coupon code added to their VIVAIA account. This coupon code, referred to as a Vivaia Cash Code, can then be used towards future VIVAIA purchases instead of a refund.

How does Vivaia Cash code work?

When a customer decides to return an item bought from VIVAIA, they typically have the choice between getting a cash refund back to their original payment method or selecting the Vivaia Cash Code option. If they select the code, once VIVAIA processes the return, the dollar amount is added as a credit to the customer’s online account in the form of a one-time-use coupon code.

What can the credit from Vivaia Cash Codes be used for? 

The credits from Vivaia Cash Codes can be used just like cash towards any future VIVAIA purchase. So whether buying another pair of shoes, apparel item, or accessory, the credits effectively act as cash within the VIVAIA online store. Customers can use the full credit from a Vivaia Cash Code or simply part of it if making a purchase for less than the total coupon value.

Are there expiration dates on the Vivaia Cash Codes?

Yes, VIVAIA currently sets an expiration term of 365 days from the date of issue for all Vivaia Cash Code credits. So, customers have one full year to make use of the credit within their online account towards another VIVAIA purchase. If the code goes unused for over 365 days from receipt, unfortunately, the credit is forfeited.

Why is VIVAIA offering this?

For shoppers who tend to purchase frequently from VIVAIA, the Vivaia Cash Codes offer a convenient alternative to getting locked into another product they may not love. Since credits don’t expire for a full year, customers can take their time to find something they genuinely want rather than feeling pressure to re-spend a cash refund immediately. It gives shoppers flexibility while keeping business within VIVAIA.

For the retailer, it also cultivates customer loyalty and may incentivize repeat purchases down the road when shoppers eventually use their accrued credits. From a financial standpoint, some customers inevitably won’t use their credits before expiration, allowing VIVAIA to recapture some lost revenue.

What are the pros and cons of Vivaia Cash Code?

As with most store credit programs, there are both advantages and potential disadvantages shoppers should weigh when considering the Vivaia Cash Code as a return refund option.

On the plus side, the flexibility to shop for a replacement item on your own terms is very appealing. You avoid feeling locked into selecting a backup choice just to use up a cash refund. Having a full 365 days to find something you genuinely like is a major pro.

However, some downsides exist, too. Since you must use the credits exclusively within VIVAIA, you lose the ability to redirect funds elsewhere. And while one year seems reasonable, forgetting about unused credits could mean sacrificing money if they ultimately expire.

So, weigh whether flexibility or unrestricted cash is more valuable. And consider setting calendar reminders to use your credits within the window if you risk forgetting.

What are some smart ways to use Vivaia Cash Codes?

If you opt to receive a Vivaia Cash Code for a return, using that credit wisely can lead to maximum value. Here are some savvy tips: 

1. Wait for sales or promotions: 

Since credits last one year, hold off making a purchase until VIVAIA runs a sale or offer that lets you maximize your credit. More bang for your buck!

2. Split between multiple items: 

Rather than using the entire credit on one item, you can apply portions of the balance to various products over time. This takes full advantage of the credit.

3. Give as a gift: 

If you end up with more store credit than you need, you can use the code to pay for someone else’s purchase as a gift.

4. Reinvest the savings:

If you redeem a code for less than its full value, consider putting those savings towards another retailer purchase or financial goal.

Can Vivaia Cash Codes be combined?

A common question – if you happen to accrue multiple Vivaia Cash Code credits in your VIVAIA account from various returns, can they be stacked or combined into one bigger coupon?

Unfortunately, VIVAIA does not allow combining codes into one mega credit. Each Vivaia Cash Code, whether for $20 or $200, must be redeemed in full on its own in a single transaction.

The reason comes down to tracking – with unique codes assigned to every return, VIVAIA can monitor exactly how each credit is ultimately spent. So, while combining might offer more flexibility for the user, it limits data and accountability on the company end.

Should I opt for Vivaia Cash Codes every time?

Given the unique benefits around flexibility and return time frame, should customers now just default to requesting Vivaia Cash Codes instead of cash refunds when returning VIVAIA items?

The short answer is – it depends! There are certainly major advantages to getting a code over immediate cashback, as outlined already. However, personal financial factors also come into play.

For example, if you originally made the VIVAIA purchase using borrowed money that needs repayment, a cash refund sent directly to the source lender is likely wiser than accruing shopping credit. Or if you desperately need refund money for essential expenses, the immediacy of cash over a credit code makes more sense even if flexibility suffers.

Assess your individual situation – if you’ll realistically spend more with VIVAIA later and don’t urgently require the money in actual cash, then Vivaia Cash Codes offer great value. But opting for the code isn’t necessarily the smartest move 100% of the time, depending on circumstances.

What purchases are excluded from Vivaia Cash Codes?

While Vivaia Cash Code credits can be applied to most products for sale on VIVAIA’s website, there are certain exclusions shoppers should be aware of. These purchases are ineligible for redemption of Vivaia Cash Codes:

Gift cards or gift certificates

 Since Vivaia Cash Codes essentially function as their own form of certificate, they cannot be applied when buying actual gift cards to help avoid confusion.

Limited edition and specialty collaborations

To maintain exclusivity and value perception of specialty capsules or collaborations, Vivaia Cash Codes are ineligible for these collectible product ranges.

Memberships and services 

Ongoing subscriptions, membership fees, or booked services through VIVAIA do not qualify for credits either. Only tangible physical or digital products in the main catalog are eligible.

Charity donations when checking out 

If you opt to donate to a charity fund when finalizing your cart, these philanthropic add-ons also can’t be covered by entering a Vivaia Cash Code.

While the exclusions are limited, it’s helpful to be aware of what categories fall outside the parameters of eligibility. For all other standard purchases, Vivaia Cash Codes should apply seamlessly during checkout online after selecting the enter promo code option.

What is the process for redeeming my Vivaia Cash Code? 

So, you’ve opted to get a Vivaia Cash Code credit instead of a normal refund. When it comes time to use it for a future VIVAIA purchase, what steps are involved to redeem your code?

The redemption process is quite straightforward:

1. Add desired item(s) to your cart and proceed to checkout as normal
2. On the order summary page, locate the “Apply Promo Code” text box
3. Enter your unique Vivaia Cash Code in the box and click “Apply.”
4. The order total will automatically deduct the credit value from your total
5. Complete checkout by entering payment details for any balance over the credit
6. Receive a confirmation email showing the applied Vivaia Cash Code and payment details

You can also apply only a portion of your code’s value to an order under the max value by entering the exact amount to utilize during redemption.

Redeeming Vivaia Cash Codes occurs digitally, so there is no need to print anything or call customer service! As long as your code is valid within the one-year expiration window, it will automatically apply during final checkout.

Can I use Vivaia Cash Codes on items already discounted?

Savvy VIVAIA shoppers may wonder – if an item you want already has a temporary price markdown or promotion when adding it to your cart, can you still redeem a Vivaia Cash Code on top for additional savings?

The good news is, yes – VIVAIA allows Vivaia Cash Code credits to be stacked on top of already-discounted products and existing sales prices. This enables some serious savings potential.

For example, if a $100 dress/shoe currently has a 20% off promo, it’s already reduced to $80. But if you apply your $50 Vivaia Cash Code at checkout, you ultimately pay only $30 out of pocket.

Essentially, Vivaia Cash Codes can piggyback on temporary promotions and markdowns for maximum value. Just identify something desirable that already has a sale price, then enter your credit during checkout for extra savings towards that total cost.

So next time VIVAIA runs a site-wide promotion, it’s worth checking to see if purchases with Vivaia Cash Codes can be combined with promotional pricing. If so, you score both types of savings!

What happens when I return an item purchased with a Vivaia Cash Code?

An interesting question arises – if you use a Vivaia Cash Code credit to purchase an item but then need to return that item later on, how does the return process work?

In that case, VIVAIA issues a standard cash refund back to the original payment method used at checkout for the post-credit amount you actually paid out of pocket.

For example:

• Original item cost: $100
• Vivaia Cash Code applied: $50
• You paid out of pocket: $50

If returned, you would receive the $50 actual cash paid, not the full $100 item value or initial $50 credit. Essentially, you forfeit the credit funds used since returned merchandise cannot yield additional Vivaia Cash Codes per VIVAIA policy.

This aims to prevent potential abuse where users could continually chain credits earned from returns into a perpetual cycle. So the credits essentially evaporate when applied to an item that gets brought back later on down the line.

Can I transfer my Vivaia Cash Codes to someone else? 

For whatever reason, situations arise where a shopper can’t or doesn’t plan to use their accumulated Vivaia Cash Code credits for future VIVAIA purchases before expiration.

A common question in those cases – rather than losing the credits altogether, can Vivaia Cash Codes be transferred to or used by other people instead?

Unfortunately, the codes are non-transferable according to VIVAIA’s terms and conditions. Each Vivaia Cash Code in a customer’s individual account is tied specifically to that customer for usage and redemption.

So, while it would certainly allow more flexibility to gift unused credits to other potential shoppers in your life, VIVAIA limits transfers purely to prevent potential abuse or unauthorized selling of credits.

The only legitimate way to enable someone else to benefit from your Vivaia Cash Code is to use it to pay for an item they select that you then gift to them once purchased with your credit. However, the credit itself cannot be directly forwarded or handed off outside of your personal account.

So be sure to make your qualifying returns within the year expiration window if you do intend on obtaining and using Vivaia Cash Code credits yourself. Transferring to other parties is, unfortunately, prohibited by VIVAIA.

Conclusion

In conclusion, Vivaia Cash Code is a system that offers some potential benefits for VIVAIA customers making returns compared to standard cash refunds. The ability to accumulate store credit towards future purchases provides more flexibility in timing and product selection over an entire year.

However, credits also come with risks if forgotten and left to ultimately expire. And for shoppers needing immediate cash in hand, the codes pose certain opportunity costs as well.

Ultimately, each customer must weigh their personal shopping habits and financial situations. Frequent VIVAIA buyers open to redeeming more items later on can derive great utility from the credits. But more casual shoppers or those lacking the intent to re-engage may find little advantage.

If the extended selection window and ability to stack discounts appeal to you, proactively claiming Vivaia Cash Codes is advisable. Just be sure to make calendar reminders to avoid missed usage prior to expiration. To explore your return options next VIVAIA order, contact customer service or check store policies online.