Is There a Phone Number for Vivaia Shoes?

Is There a Phone Number for Vivaia Shoes?

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Vivaia’s comfortable and stylish shoes have become wildly popular. If you need to get in touch with their team, you may be wondering – is there a phone number for Vivaia shoes? Whether you need help with sizing, orders, returns, or anything else, this blog post will provide you with the answers. Read on to find out.

Is There a Phone Number for Vivaia Shoes?

Yes, there is! Vivaia’s customer service phone number is +1 (888) 828 1060. This direct phone line is the quickest way to get your questions answered or to check on an order. You can call the Vivaia team at this number from 9 a.m. to 5 p.m. PST, Monday through Friday. This phone number is the best option if you have urgent questions or issues that need immediate attention.

When you call +1 (888) 828 1060, you’ll be able to speak with a friendly and knowledgeable Vivaia representative who can assist you with any of your needs.

They can help you with:

  • Finding the perfect shoe size for your feet
  • Checking the status of your order or tracking your shipment
  • Processing a return or exchange
  • Answering any questions about Vivaia shoes or their policies

Other Ways to Contact Vivaia Shoes

If you prefer not to call or can’t reach them by phone, don’t worry – there are other ways to contact Vivaia Shoes. You can also email them or fill out their online contact form on their website. These methods are also convenient and reliable, but they may take longer to get a response. 

Email Vivaia Shoes at support@vivaia.com

One of the easiest ways to contact Vivaia Shoes is by sending them an email. You can use any email service or app that you prefer, such as Gmail, Outlook, Yahoo, etc.

To email Vivaia shoes, simply follow these steps:

  1. Compose a new email and enter support@vivaia.com as the recipient address.
  2. Write a clear and concise subject line that summarizes your question or issue. For example, you could write: “Question about sizing” or “Issue with order #123456”.
  3. In the body of the email, write your name, order number (if applicable), and your question or issue in detail. Be polite and respectful, and use proper grammar and punctuation. For example, you could write: “Hello, my name is John Smith and I ordered a pair of Vivaia shoes on March 1st. My order number is #123456. I have a question about the sizing of the shoes. I usually wear a size 10 in US men’s shoes, but I’m not sure what size to choose for Vivaia shoes. Could you please advise me on the best size for me? Thank you for your help.”
  4. Attach any relevant files or photos that can help with your question or issue. For example, if you received a damaged or defective product, you could attach a photo of it to show the problem.
  5. Review your email and make sure it is clear and complete. Then click on the “Send” button and wait for a reply from Vivaia Shoes.
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You can expect to receive a reply from Vivaia Shoes within 24 hours. They will try to answer your question or resolve your issue as soon as possible.

Fill Out the Online Contact Form on the Vivaia Shoes Website

Another way to contact Vivaia Shoes is by filling out their online contact form on their website. This is a convenient way to send them a message without using an email service or app. To fill out their online contact form, go to their website and follow these steps:

  • Click on the “Contact Us” link at the bottom of the page. You’ll see a form where you can enter your name, email address, order number (if applicable), and your message.
  • Enter your name in the first field. Use your full name or a nickname that you prefer.
  • Enter your email address in the second field. Make sure it is a valid and active email address that you check regularly.
  • Enter your order number in the third field if you have one. This will help Vivaia Shoes to identify your order and provide better service.
  • Enter your message in the fourth field. Write your question or issue in detail, just like you would in an email. Be polite and respectful, and use proper grammar and punctuation.
  • Review your message and make sure it is clear and complete. Then click on the “Submit” button and wait for a confirmation email.

You will receive a confirmation email from Vivaia Shoes shortly after submitting the form. They will also reply to your message within 24 hours.

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Chat with Vivaia Shoes on Their Website

If you want to chat with Vivaia Shoes in real-time, you can use their live chat feature on their website. This is a convenient and fast way to get in touch with their customer service team without making a phone call or sending an email.

To use the live chat feature, follow these steps:

  • Go to their website and look for the helpline icon at the top left corner of the screen. Click on it, and a live chat window will appear.
  • Type your messages in the live chat. At first, the answers are given by AI chat bot. Then, it will ask you to either escalate the chat to a human or end the chat.
  • If you choose to escalate the chat to a human, it will connect you to a human chat support team member. You will see their name and photo on the chat window. Ask your queries, and they will answer them for you.
  • The live chat feature is available from 09:00 a.m. to 09:00 p.m. PST. You can get answers from humans in this time frame. If no human is available to chat with you, you will get a message saying that they will get back to you as soon as possible. You can also send an email to support@vivaia.com and expect a reply within 24 hours.

The live chat feature is a great option if you want to get instant answers and solutions from Vivaia Shoes. You can also save the chat transcript for future reference or share it with others.

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Chat with Vivaia Shoes on Social Media

Another way to reach out to Vivaia Shoes is through their social media channels. You can follow them on Instagram, Facebook, Twitter, Pinterest, and YouTube to get updates on their latest products, promotions, and events. You can also send them a direct message on any of these platforms, and they will try to respond as soon as possible.

Chatting with Vivaia Shoes on social media is a good option if you want to share your feedback, reviews, photos, or videos of their shoes. You can also interact with other customers and join the Vivaia community.

Conclusion: 

In conclusion, yes, there is a direct phone number you can call to reach the customer service team at Vivaia. The number is +1 (888) 828 1060, and you can call during business hours Monday through Friday, 9 am – 5 pm PST. When you call, Vivaia’s friendly and knowledgeable representatives can help with sizing, ordering, returns, or any other questions. They are there to provide excellent support. 

Other contact options include emailing support@vivaia.com or using the online contact form. But for urgent issues, calling is the quickest way to get assistance. Vivaia is known for its comfortable, sustainable shoes, so don’t hesitate to use their customer service phone number to get the best experience wearing their stylish footwear. 

So what are you waiting for? Call +1 (888) 828 1060 today and get the best support from the Vivaia team! Or visit their website and check out their latest collection of comfortable and stylish shoes!